Info@billyoceaninc.com/

800-660-1720 OFFICE

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©2017 BY BILLY OCEAN UNDERWATER ADVENTURES.

You’ve Got Questions - We’ve Got Answers

What You Need to Know

What should i bring?

Sun protection.  Food if you think you may get hungry (we have lite snacks on the boat).  Bathing suit or swim shorts and a towel.  We provide the rest.

What if I feel the water is chilly?

Don't worry we have wet suits available if you feel a chill. All sizes.

What if the weather is bad the day of our tour?

If the Captain decides to cancel the tour because of the weather you will get a full refund.

What if I decide to cancel?

You may cancel up to 1 week before your tour for a full refund. Not after.

What if I decide I don't want to go into the water?

Unfortunately after the tour starts there are no refunds.

If I am on a cruise ship, what guareentee do I have that you will bring me back in time?

If you book your tour through the cruise ship then the cruise line guarantees not to leave you behind.  Usually at a higher price.  If you book your tour directly through us we cannot give you this guarantee but the odds of this happening is incredibly remote as we have backup boats and backup shuttles.  And PS: Has never happened.

Are there any weight or height restrictions?

Generally under 4'9" or over 300 lbs may make it a little difficult.  We Recommend you contact us first.

Can some people in my party elect to go snorkeling while others do the HydroBob?

Yes

Is there any HydroBobs or snorkeling during the Sunset Cruise?

Sorry, no

What if I get seasick?

For anyone with a history of sea sickness we recommend to take a preventive seasick pill at least 30 minutes before the tour starts

Do I have to know how to swim?

No, but since non swimmers may get a little anxious being under water we recommend that you are at least a beginner swimmer

Can I wear my prescription glasses?

Yes, they'll get wet though

Are there any age restrictions? 

12 and over.  We are a little flexible.  Please contact.  No limit for the elderly but you do need to be mobile