Terms & Conditions
We require a minimum of 1 hour in advance of departure to book tours online. Alternatively, you can contact our offices directly to inquire about short-term bookings.
All guests under 18 years of age must be accompanied by a parent or guardian.
Please refer to additional tour specific restrictions that are listed with each tour where applicable.
Billy Ocean Inc Cancellation Policy
If your tour is cancelled due to the Captain’s discretion and/or weather then you will receive a full refund or option to re-book your tour on another date based on availability.
Guests cancelling their tour reservations 7 days or more prior to departure are eligible to receive a full refund or can elect to re-book the tour on another date based on availability.
Guests cancelling their tour reservations less than 7 days before departure are not eligible for a refund and will forfeit 100% of their payment.
Billy Ocean inc is committed to protecting your privacy. This Statement of Privacy applies to Billy Ocean inc web site and governs data collection and usage at all Billy Ocean inc sites and services; it does not apply to other online or offline sites, products or services. Please read the Billy Ocean Inc Statement of Privacy. Billyoceanunderwateradventures.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, Billy Ocean inc collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Billy Ocean inc is used solely for the purpose of billing and shipping your online purchases. Billy Ocean Inc does not collect any information about your computer hardware and software.
Billy Ocean Inc encourages you to review the privacy statements of Web sites you choose to link to from Billy Ocean Inc so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the billyoceanunderwateradventures.com Web site.
Use of your Personal Information
Billy Ocean inc and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Billy Ocean inc may also use personal information to inform you of other products or services available from Billy Ocean inc and its affiliates. Billy Ocean Inc may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Billy Ocean inc does not sell, rent or lease its customer lists to third parties. Billy Ocean inc may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.
We may occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Billy Ocean inc does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Billy Ocean inc may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Billy Ocean inc or the site; (b) protect and defend the rights or property of Billy Ocean inc, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Billy Ocean inc or the public.
Personal information collected on this site may be stored and processed in the United States or any other country in which Billy Ocean inc or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Billy Ocean inc abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control your Personal Information
Billy Ocean Inc offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing Info@billyoceaninc.com. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional e-mail from Billy Ocean inc by responding directly to any email you receive with a request to remove you from the mailing list.
Security of your Personal Information
Billy Ocean inc is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities.
Changes to this Statement
Billy Ocean inc will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Billy Ocean Inc will use your personal information, Billy Ocean inc will prominently post such changes prior to implementing the change. Billy Ocean inc encourages you to periodically review this Statement to be informed of how Billy Ocean inc is protecting your information.